Remote hands
Remote hands
Local support service, e.g. for a remote engineer. Most often it consists in the cooperation of our engineer with a network engineer working remotely from other country. In this model, we perform all the necessary physical activities – assembly, connection, initial configuration, launching remote console access, e.g. using a computer with remote desktop application. Such support may be necessary when implementing routers, switches, servers, arrays or infrastructure switching.
Thanks to our service, IT administrators and specialists can perform various types of activities, such as software installation, hardware configuration, firmware update and more, away from the physical location of the device. We also deal with the physical preparation of structured cabling.
The advantages of using the Remote Hands offered by SupportIT include saving time and money. You don’t have to hire additional IT specialists or incur travel and accommodation costs to access your servers and devices. We will ensure high security standards, which means that customers can be sure that their data and equipment are safe.
Our staff consists of qualified specialists who speak English along with Cisco, Mikrotik, StormShield, Oracle and many other certifications. In our team you will find CCNA, MTCRE, MTCNA, CSNA engineers and many others.
